ARCHITECTURAL SALVAGE & ANTIQUES, doors, fireplaces, furniture, gardens, glass, ironwork, kitchens, lighting, radiators, stone, windows and woodwork. RECLAIMED BUILDING MATERIALS, beams, bricks, flagstones, flooring, roof slates and tiles, timber. Some new, replica and reproduction. DEALERS & ADS. UK salvo.co.uk & WORLDWIDE salvoweb.com
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Using SalvoWEB
This page is about Salvo and the web sites, Salvo's privacy policy and complaints procedure
WARNING:When using SalvoWEB please take the same precautions you would with an unknown telephone caller. Most people are honest, trustworthy and friendly but some are not. Although we do our best to ensure that users of this site are genuine and fair, we cannot guarantee anything. Your use of this site is at your own risk.
CONTENTS
Salvo Llp
What Salvo does
Salvo web sites
How to contact Salvo
Salvo personnel
WARNING about using SalvoWEB
Privacy - private and trade users
Users - rights and complaints
Cites
Links
Salvo Llp
Throughout the Salvo websites the word 'Salvo' means the limited liability partnership 'Salvo Llp' whose registered office is at 10 Barley Mow Passage, London W4 4PH.
What Salvo does
Salvo aims to support dealers who hold stocks of architectural salvage and garden antiques, reclaimed building materials and demolition salvage, and lastly recycled materials in order to encourage trade, to increase appreciation and awareness of historical crafts skills and manufacture, and to help reduce the amount of salvageable materials from old buildings and gardens going to landfill. Where possible, and within the limits of its knowledge, Salvo also encourages fair trade and eco-friendly activities. Salvo puts dealers in touch with each other, and with private and professional buyers. Salvo puts DIY buyers and sellers in touch. Salvo puts disposers of low value reusables or recyclables in touch with possible buyers via SalvoMIE, a materials information exchange. Salvo works with the police and others in trying to prevent theft from buildings and gardens by circulating Salvo theft alerts. Salvo provides information about architectural and garden antiques, reclaimed and recycled building materials, demolition salvage, craftspeople and other information relating to buildings, gardens, bygones, transport and machinery. Salvo runs the annual Salvo Fair at Knebworth on the first weekend of July, and occasionally Salvo helps with stands at other fairs.
Salvo is a limited liabilty partnership of two people based in two offices in west and south London, UK.
Salvo was started in 1991 by Hazel Matravers and Thornton Kay producing directories, SalvoNEWS newsletter and SALVO magazine, and Salvo Theft Alerts. Salvo's website was started in 1995. The Salvo Code for dealers was also started in 1995.
SalvoWEB sites
SalvoWEB Trade
SalvoWEB contains everything - contact lists, dealers and craftspeople, architectural antiques, garden antiques, reclaimed building materials, higher value stock for sale and wanted, theft alerts and other information.
International http://www.salvoweb.com
UK http://www.salvo.co.uk
USA http://www.salvo.us
DIY Wants & Offers
Classified free ads for people (not businesses) who want to buy or sell low value antique, reclaimed or salvaged items.
International http://www.wantsandoffers.com
UK http://www.wantsandoffers.co.uk
SalvoMIE
SalvoMIE (Materials Information Exchange) encourages reuse of low value salvage by builders, construction professionsals and industry. It can also be used by DIYers and trade dealers. It was started as MIE by the Centre for Resource Management at the BRE. (See BREMAP).
International http://www.salvomie.com
UK http://www.salvomie.co.uk
Salvo Theft Alerts
Theft alerts are sent to auctioneers, dealers, police, security professionals and insurers. Anyone can raise a theft alert provided they have a police crime reference number and they have informed their local police.
International http://www.theft-alerts.com
UK http://www.theft-alerts.co.uk
Salvo Fair
The first Salvo Fair was held in 1997 in Surrey. It is now held on the first weekend of July at Knebworth House, Hertfordshire UK.
Salvo Fair website http://www.salvo-fair.com
Send a message to Salvo
To send Salvo a message please use the box which appears on most pages on the Salvo web sites, and is towards the top of this page on the right which says 'Email Salvo'. Please include your email address if you would like a reply.
Salvo personnel
Salvo has two partners:
Thornton Kay - senior partner, editor SalvoNEWS, administrator of the Salvo Code, reclamation consultant, based in London UK.
Email - use the message box above.
Telephone 020 8400 6222
Fax 020 8400 6214
Address: Salvo, 10 Barley Mow Passage, LONDON W4 4PH, UK
Ruby Kay - admin, accounts, Salvo Fair
Email use the box above.
Telephone 01225 422300
Fax 01225 422021
Address: Salvo, PO Box 4111, Bath BA1 0FL
WARNING about using the Salvo web sites
YOUR USE OF THE SALVO WEB SITES IS AT YOUR OWN RISK.
Salvo would like web pages, advertisements and emails to be accurate, legal, honest and unabusive. Salvo allows people to advertise and to reply to advertisements instantly. ADVERTS ARE NOT PRE-CHECKED BY SALVO. Salvo hopes that people will not abuse the open access given to them. BUT SOME PEOPLE DO ABUSE THE SYSTEM. This abuse is usually minor, for example using a superlative like 'the best' or 'top quality', or claiming to be a private seller rather than a trade seller. But people are able, for example, to put stolen items on to SalvoWEB, or items made in countries under unfair or illegal labour conditions.
It may help you to think of SalvoWEB more like a telephone company than a publisher of information. If someone phones you trying to sell something, you take precautions. You check their identity, you are cautious about giving your details to them, you are wary about dealing in cash, you watch out for criminals trying to sell you stolen goods or rip-off merchants selling you repro while claiming it to be antique. SALVO SUGGESTS THAT YOU TAKE THE SAME PRECAUTIONS THAT YOU WOULD DO WITH TELEPHONE CALLERS WHEN DEALING WITH ANYONE VIA SALVOWEB.
CONSUMER ADVICE: BUYING SALVAGE FOR THE FIRST TIME? If you have not bought antique or reclaimed materials before, we suggest that you do not buy goods unless you have thoroughly inspected them and that you do not pay cash in advance for any item, in full or as a deposit.
TRADERS AND DEALERS: When you register to use the paying or free systems on the Salvo sites you MUST select the TRADE option to go into the correct category on subsequent advertising. Failure to do this will result in your USER being blocked AND your ads BEING REMOVED. Your use of the Salvo systems means that you agree to this clause. It is not lawful in the UK and many other countries for traders in secondhand goods to claim that they are private inviduals. If you are not sure then please contact Salvo before you register and raise ads.
SECURITY CHECKS: From time to time Salvo asks for proof of a user's identity. Your use of this site means that you agree to this condition.
Salvo reserves the absolute right to block a free or paying user's control panel, to delete ads and to delete replies without giving any reason.
LIABILITY: PAYING USERS: Salvo's maximum liability to paying users of the SalvoWEB sites, in any event, will be a refund of the money paid, pro-rata to the time elapsed for a periodic subscription. No claim for consequential losses will be considered. Your use of the Salvo systems means that you agree to this clause.
LIABILITY: FREE USERS: Salvo's maximum liability to free users of the SalvoWEB sites, in any event, will be nil. No claim for consequential losses will be considered. Your use of the Salvo systems means that you agree to this clause.
Privacy and private users
Salvo tries to protect the privacy of private users.
REGISTERING AS A USER: New users are requested to provide some personal information. Salvo will not share, sell, or rent that information without a user's permission or unless ordered by a court of law.
USING THE SYSTEM: Users pass information via SalvoEMAILS and by posting ads on the Salvo web sites. Ads may be 'for sale' and 'wanted', and may also be 'theft alerts' or 'news' or other information. Users fill in forms online which result in the contents of these forms appearing on SalvoWEB and being sent by SalvoEMAIL. We recommend that these ads do not contain email addresses, names or personal information, but if a user wishes to put their email address or name or phone number on an ad, then the system allows them to do so. BE WARNED that if a user places personal details in ads they will be seen on the internet. The Salvo system operates perfectly well without personal details in the 'ads'. User email addresses are hidden provided users do not place their email addresses in the body of their 'ads'. There are instructions about this on the online forms. The advantage of keeping personal details off the ads is that users private details are protected. The disadvantage of keeping personal details off the ads is that this restricts replies to email only, and prevents direct contact by phone or other means.
RECEIVING SalvoEMAILS: Users receive emails via Salvo in reply to ads and about topics of interest. It is possible for spammers, abusers, fraudsters and others to use SalvoEMAILS although Salvo endeavours to prevent this. All SalvoEMAILS have instructions on them for unsubscribing to those and future emails. All users have access to their own 'control panel' where they can select which if any SalvoEMAILS they receive. The control panel also allows users to delete ads and terminate their registration.
REGISTERING TO RECEIVE eSalvo: eSalvo is a weekly newsletter containing news, stories, events and ads. Registering to eSalvo is not the same as registering to SalvoWEB. You will have to register separately to log into SalvoWEB and reply to, or create ads. Salvo will require your email address to register to eSalvo. Salvo will not share, sell, or rent that information without the registrant's permission or unless ordered by a court of law.
COOKIES: When users login, Salvo uses cookies to maintain data during a session. Cookies are not shared, nor used for commercial or third party purposes. It is possible for cookies to be used to identify unique computers. Cookies cannot be used to discover information personal to the user like their name or address. In theory any computer user can be tracked down via server log files and ISP log files with or without cookies being enabled, rather like a phone company getting 'caller ID', although this is so complicated that Salvo has never heard of it happening.
Salvo is registered under and complies with the UK Data Protection Acts.
Privacy and businesses
ONLINE DIRECTORIES: Salvo publishes directories of businesses on paper and on the internet. Information is supplied by the entrants themselves, or is gleaned from newspaper and magazine advertising, and from the internet. Salvo will remove or amend entries on request, usually within a few days, but not longer than forty days after the request has been received. Salvo may ask for proof of identity before removing, amending or including business details.
OTHER BUSINESS INFORMATION: The information held by Salvo is not always limited to that shown in the Salvo directory. Occasionally, Salvo will hold key employee names and phone numbers. Salvo also keeps on record a brief historical narrative of business detail changes like fax and phone numbers, business names, addresses, and subscription information. Salvo considers this information to be non-sensitive. Home phone numbers of some business proprietors are sometimes, but not often, given to telephone enquirers at our discretion, particularly when requested by another dealer, or when the proprietor is a sole trader who is used to being telephoned at home. Historical information about changes in business details may also be given to enquirers.
BUSINESS USERS: Business users pass information via SalvoEMAILS and by posting ads on the Salvo web sites and on their own web sites hosted by Salvo. Ads may be 'for sale' and 'wanted', or may contain other information. Business users fill in forms online which result in the contents of these forms appearing on SalvoWEB and being sent by SalvoEMAIL. We recommend that these ads do not contain email addresses, or personal names or personal information, but if a user wishes to put their email address or name or phone number on an ad, then the system allows them to do so. BE WARNED that if a user places personal details in ads they will be seen on the internet. The Salvo system operates perfectly well using business details without personal details in the 'ads'. User email addresses are hidden provided users do not place their email addresses in the body of their 'ads'. There are instructions about this on the online forms. The advantage of keeping personal details off the ads is that users private details are protected.
Partner responsible for privacy matters
Any queries, complaints, observations or other matters connected with Salvo and privacy should be directed to Thornton Kay using the 'Email us' box at the top of this page
YOUR RIGHTS
Individuals have rights under English law to the information that Salvo holds about them. Anyone may request in writing details of the personal information that Salvo holds on them and the purpose for which it is held. Salvo will provide such details on paper or by fax or email on payment of an administration charge (as permitted by the legislation) of £10. Your request will be met within forty days. If you have a concern about a specific use that we are making of your information, it may help us to identify the data in question if you set out details of your concerns in writing.
You may request at any time in writing that we delete any information we may hold concerning you or your business.
To contact the Data Protection Registrar information line telephone 01625 545745 (UK) or see the website http://www.dataprotection.gov.uk
Complaints
We are committed to a policy of first class customer service and we would like your visits to SalvoWEB to be informative and enjoyable. If you have any complaints about Salvo, we want to hear from you so we can improve our service. Please email Thornton Kay at thornton A-T salvoweb D-O-T com who will consider your comments carefully. We promise to answer your complaint within 5 days. In the event of a dispute Salvo is governed by English law.
Cites
The law on trading endangered species is being tightened up through new Cites regulations and licensing laws. This applies to those importing or exporting woods such as Mahogany or Rosewood and objects such as tusks or certain taxidermy. It appears that you might have to apply for a licence if the piece is post 1947, however, those pre 1947 seem to be exempt. 31mar08
Links
CITES
UK Trading Standards and Consumer Protection information
UK Advertising Standards Authority
created 1995 and in this form jun98:tk; additional privacy policy clauses 22sep00:tk; tk named person for complaints 02nov00:tk; cc stuff removed and general update 28may04:tk; salvollp 01jul05:tk; links consumer protection cites 20apr08tk;
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